Last updated: 10 November 2025 (IST)
This Privacy Policy describes how Veera Vilayattu (“we”, “us”, “our”) collects, uses, discloses, and safeguards personal information when you use our mobile application Veera Vilayattu and our website https://veeravilayattu.com (together, the “Services”). By using any part of the Services, you agree to the collection and use of information in accordance with this Policy.
We collect information to provide and improve the Services. This may include:
We process personal information with your consent, to perform a contract (e.g., to provide paid features), for our legitimate interests (e.g., app security and analytics), and/or to comply with legal obligations.
You can withdraw consent at any time where applicable; this will not affect processing already performed.
We use Cashfree to accept payments (including cards, net banking, UPI, and wallets) for Veera Vilayattu. When you initiate a payment, certain information necessary to process the transaction is shared with Cashfree, such as your name, email/phone, order amount, and order reference. Sensitive payment credentials are collected and processed directly by Cashfree. We recommend reviewing Cashfree’s privacy and security notices on their website for details about how they handle your payment information.
We receive limited payment results (e.g., success/failure, masked instrument type, reference IDs) to confirm your order, deliver purchases, and manage refunds/chargebacks.
We use necessary cookies for core site functions and may use analytics cookies to understand usage and improve the Services. You can control cookies via your browser or device settings. Disabling certain cookies may impact site functionality.
We do not sell your personal information.
We retain personal information only for as long as necessary to provide the Services, comply with legal, accounting, or reporting requirements, resolve disputes, and enforce our agreements. Retention periods vary by data type and purpose.
We implement administrative, technical, and physical safeguards appropriate to the nature of the information we process. No method of transmission or storage is 100% secure; we cannot guarantee absolute security. For payment credentials, Cashfree handles collection and processing directly on its systems.
To exercise rights, use the contact details below. We may verify your request as permitted by law.
Our Services are not directed to children under 13 (or higher age where required by local law). We do not knowingly collect personal information from children. If you believe a child has provided personal data, please contact us and we will take appropriate steps.
We may process and store information in countries other than where you live. Where required, we implement appropriate safeguards for cross-border transfers.
If you have questions, concerns, or complaints about this Policy or our data practices, please contact:
Grievance Officer: Jerome Jay (Founder)We may update this Policy from time to time. The “Last updated” date at the top indicates the latest revision. Material changes will be notified via the app/website or by email where appropriate.